1. 1password Lost Authenticator App
2. 1password App Download
3. 1password Google Authenticator

Speaking of LastPass Authenticator, it’s a pretty great app for 2FA, but we think it’s better to avoid keeping your eggs in the same basket and use a trusted third-party option instead. Download and install an authentication app to the device. Research the best option for you, but here are a few examples: Android options: Google Authenticator, Authy, LastPass, 1Password; iOS options: Google Authenticator, Authy, LastPass, 1Password; Windows apps: 1Password, OTP Manager, OneLogin OTP; Mac apps: 1Password, OTP Manager. Losing access to your secondary device(s) (e.g. A Mobile device with an installed Authenticator, a Security Key, or a linked Email inbox) has the potential to lock you out of your Bitwarden Vault. What to do when you’ve lost access to your secondary device(s) depends on whether you’ve saved your Two-step Login Recovery Code. Thank you for writing An intelligent app and an option to the horrible POS Google Authenticator. I lost all my codes when I lost my iPhone because Google Authenticator doesn’t have any back up options. I see it as a huge blessing that I lost my iPhone due to hardware failure (Apples not making them like they used to😭). If you sync 1Password with Dropbox. Sign in to your account on Dropbox.com. Click your picture in the top right, and choose Settings. Scroll down to Devices, click next to your lost device, then click Unlink. Click “ Connected apps ”. Scroll down to “Linked apps”, click next to.

Help

Do I have a Secret Key?

You have a Secret Key if you have a 1Password membership, or if you belong to a family or team account.

If you purchased a standalone license for 1Password, then you don’t have a Secret Key, and you don’t need to sign in when you open the app.

Locate your Secret Key or Setup Code:

Find your Secret Key on 1Password.com

You can find your Secret Key and Setup Code in your 1Password account on the web. Use a browser you’ve used to sign in to your account before, like the browser you used to create your account.

1. Sign in to your 1Password account.
2. Click your name in the top right and choose Get the Apps to see your Setup Code.

To view your Secret Key, click “Can’t scan your Setup Code? Sign in manually.”

Important

You won’t be able to find your Secret Key in Safari unless you sign in to your 1Password account at least once every 7 days. To make sure you can always access your account, set up the 1Password apps and download your Emergency Kit.

Find your Secret Key in the 1Password apps

You can find your Secret Key and Setup Code in the 1Password app on any device where you’re already signed in to your account.

Mac

1. Open and unlock 1Password.
2. Choose 1Password > Preferences.
3. Click the Accounts icon, then select your account.
4. Click your Secret Key to copy it. Or click “Set up other devices” to see your Setup Code.

Windows

1. Open and unlock 1Password.
2. Choose Accounts and select your account.
3. Select your Secret Key > Copy to copy it. Or select “Set up other devices” to see your Setup Code.

iOS

1. Open and unlock 1Password.
2. Tap Settings > 1Password Accounts.
3. Tap your account, then tap your Secret Key and choose Copy. Or tap Set Up Other Devices to see your Setup Code.

Android

1. Open and unlock 1Password.
2. Tap Settings > “1Password accounts”.
3. Tap your account, then tap your Secret Key and choose Copy. Or tap “Set up other devices” to see your Setup Code.

Find your Secret Key in your Emergency Kit

You can find your Secret Key and Setup Code in your Emergency Kit, which you downloaded if you created your account on 1Password.com.

If you don’t remember saving your Emergency Kit, look in your Downloads folder for a PDF file named “1Password Emergency Kit”.

Get more help

Your Secret Key is your secret. It protects your account together with your Master Password, which only you know. We don’t have a copy of your Secret Key or any way to recover or reset it for you. To find your Secret Key, you’ll need one of the following:

• the 1Password app on any device where you’re already signed in to your account
• a browser you’ve used to sign in to your account before
• your Emergency Kit

If you don’t have one of those, but you belong to a family or team account, ask a family organizer or team administrator to recover your account.

If you’ve lost access to a device, learn how to regenerate your Secret Key.

If you still can’t find your Secret Key, contact 1Password Support.

Learn more

Tip

If you don’t have a U2F security key, use two-factor authentication with an authenticator app.

Set up your security key

Before you can use your security key as a second factor for your 1Password account, you’ll need to turn on two-factor authentication for your 1Password account. Then follow these steps:

1. Sign in to your account on 1Password.com on your computer.
2. Click your name in the top right and choose My Profile.
3. Click More Actions > Manage Two-Factor Authentication.
4. Click Add a Security Key.

   If you don’t see Add a Security Key, turn on two-factor authentication for your 1Password account.

5. Enter a name for your security key and click Next.
6. Insert your security key into the USB port on your computer.

   If Windows Security asks you to create a PIN, enter one and click OK. Your PIN is stored locally on your security key.

7. Touch the sensor on your security key.
8. When you see “Your security key was successfully registered”, click Done.

From now on, you can use your security key instead of a six-digit authentication code to sign in to your 1Password account in your browser, 1Password for iOS, and 1Password for Android.

View and manage your security keys

To view your security keys:

1. Sign in to your account on 1Password.com.
2. Click your name in the top right and choose My Profile.
3. Click More Actions > Manage Two-Factor Authentication.

To prevent a security key from being used as a second factor, click Remove next to it.

To allow another security key to be used as a second factor, click Add a Security Key and follow the onscreen instructions.

Learn how to view and manage computers and mobile devices that are authorized to use your 1Password account.

Get help

You can use your security key as a second factor for your 1Password account:

• on 1Password.com
• on your iPhone or iPad (requires YubiKey 5 NFC, YubiKey 5C NFC, or YubiKey 5Ci)
• on your Android device

Using your security key as a second factor requires:

• a 1Password membership with two-factor authentication turned on
• a U2F security key, like YubiKey or Titan

To sign in to your account in the 1Password apps or in a browser without U2F support, enter a six-digit authentication code from your authenticator app.

If you lose access to your security key

If you lose access to your security key, you can still sign in to your 1Password account:

On 1Password.com

When you’re asked for your security key, click Cancel. Then click “Use your authenticator app instead” and enter a six-digit authentication code from your authenticator app.

On your iPhone or iPad

When you see Two-Factor Authentication Required, choose Authentication Code, then enter a six-digit authentication code from your authenticator app.

1password Lost Authenticator App

On your Android device

1password App Download

When you see “Use your security key with 1Password”, tap the back button on your device and enter a six-digit authentication code from your authenticator app.

1password Google Authenticator

Get help if you also lost access to your authenticator app.